Advanced
Error loading page.
Try refreshing the page. If that doesn't work, there may be a network issue, and you can use our self test page to see what's preventing the page from loading.
Learn more about possible network issues or contact support for more help.
Title details for Working with Difficult People, Second Revised Edition by Amy Cooper Hakim - Available

Working with Difficult People, Second Revised Edition

by Amy Cooper Hakim
Muriel Solomon
Audiobook
Listen to a sample Listen to a sample
A revised edition of the classic guide on how to best resolve conflict in today's technologically advanced workplace.
Your work day is filled with them—people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This indispensable guide details specific techniques for handling all of them, with easy-to-follow scenarios for every situation.

Updated and revised to reflect modern issues including technology, generation gaps, and language barriers, this guide describes 10 kinds of culprits, from tyrants and bullies (regular and cyber) to the pushy and presumptuous to connivers and camouflagers; and offers helpful strategies and phrases for diffusing workplace tensions and effectively resolving conflicts.
Expand title description text
Publisher: Ascent Audio Edition: Unabridged

OverDrive Listen audiobook

  • ISBN: 9781469036342
  • File size: 228463 KB
  • Release date: February 1, 2017
  • Duration: 07:55:57

Formats

OverDrive Listen audiobook

subjects

Business Nonfiction Self Help

Languages

English

A revised edition of the classic guide on how to best resolve conflict in today's technologically advanced workplace.
Your work day is filled with them—people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This indispensable guide details specific techniques for handling all of them, with easy-to-follow scenarios for every situation.

Updated and revised to reflect modern issues including technology, generation gaps, and language barriers, this guide describes 10 kinds of culprits, from tyrants and bullies (regular and cyber) to the pushy and presumptuous to connivers and camouflagers; and offers helpful strategies and phrases for diffusing workplace tensions and effectively resolving conflicts.
Expand title description text
Business Nonfiction Self Help